Our Commitment to Your Privacy

At Bright Ember Photography Limited, we believe in building a foundation of trust. Just as we are dedicated to capturing your most authentic moments, we are equally committed to protecting your privacy and handling your personal information with care. This privacy statement is our promise to you, a way of being transparent about how we collect, use, and protect the information that helps us connect with you and tell your story.

We want to be clear and honest about how we work, so here is our approach to your data.

The Information We Collect

When you interact with our website, we may collect information to better serve you. This information is typically gathered when you:

  • Fill out our contact form: This includes details like your name, email address, and wedding date. We use this to understand your needs and respond to your inquiries.

  • Sign up for our newsletter: We collect your email address to share updates, stories, and inspiration with you. You can unsubscribe at any time.

  • Engage with our site: We may automatically collect certain technical information about your visit, such as your IP address, browser type, and the pages you view. This helps us understand how our website is used and allows us to improve your experience.

How We Use Your Information

Your information is used to connect with you and to enhance your experience with us. We use it to:

  • Respond to your inquiries and provide you with information about our services.

  • Communicate with you about your project, should you choose to work with us.

  • Personalize your experience on our website.

  • Analyse website usage to improve our services and content.

We will never sell your personal information to third parties. Your story is your own, and we are simply the keepers of the moments you share with us.

A Note on Cookies

Our website, like most, uses cookies to function properly and to provide a better user experience. Cookies are small data files stored on your device that help us understand how you navigate our site.

  • Essential Cookies: These are necessary for the website to function correctly.

  • Performance and Analytics Cookies: These help us understand which parts of our site are most popular and how visitors are using the website. This information is anonymous and helps us improve our content and design.

  • Functionality Cookies: These remember your preferences (like your language settings) to provide a more personalized experience.

By using our website, you consent to the use of these cookies. You can, however, choose to disable cookies through your browser settings, though this may affect the functionality of some parts of our site.

Your Rights and Choice

You have a right to know what information we hold about you. If you would like to:

  • Request a copy of the information we have about you.

  • Ask us to correct any information you believe is inaccurate.

  • Request that we delete your personal information.

Please reach out to us at Info@BrightEmber.co.uk. We will respond to your request with the same care and attention we give to every part of our work.

Changes to This Statement

We may update this privacy statement from time to time to reflect changes in our practices or for legal reasons. We encourage you to review this page periodically.

Thank you for trusting us with your story. Your privacy is a priority, and we are committed to upholding the trust you place in us.